At Digiforge Software Private Limited (“we,” “our,” “us”), the creators behind bloommingle, we are committed to ensuring an enjoyable shopping experience for our Indian users (“you,” “your”). At bloommingle, we prioritize delivering your fashion finds quickly and efficiently. This policy outlines the essential terms and conditions for the shipment of products purchased on our website. By placing an order with us, you accept the terms outlined in this policy. Our goal is to ensure that you receive your items in the best condition and in a timely manner. We are dedicated to providing a smooth shopping experience from start to finish. 

Where We Ship

We are pleased to offer delivery services across India, reaching all pin codes within the country.

• Currently, we are not providing international shipping services.
• Domestic deliveries cover a wide range of areas, ensuring that our stylish collections reach you.
• Delivery is available everywhere and gives you access to the latest fashion trends.
• We are continuously working to expand our shipping coverage, so stay tuned for updates.

Order Processing Time

Your orders are typically processed within 1-2 business days after confirmation.

• Please note that processing excludes weekends and public holidays.
• Once your order is processed, you will receive an email with confirmation and shipping details.
• We strive to process your order as quickly as possible to get your fashion essentials to you.

Delivery Timeframe

Our standard delivery takes approximately 3-8 business days.

• We work closely with our trusted delivery partners to ensure your order arrives promptly.
• While we aim for fast delivery, please allow some flexibility for unforeseen delays.
• We prioritize timely shipping, so your latest wardrobe additions can be enjoyed sooner.
• Rest assured, we’re committed to delivering your purchases as swiftly as possible.

Handling Delivery Issues

In the event of a failed delivery due to reasons like incorrect address or recipient unavailability:

• Our delivery partner will attempt re-delivery up to two times.
• If all attempts fail, your order will be returned to our warehouse.
• Re-delivery requests can be made, but may incur additional shipping charges.
• If you are unavailable to receive the order, please ensure someone else is available at the address.
• For issues with delivery, feel free to reach out to us for assistance.

Damaged or Lost Shipments

If you receive a damaged package, please contact our customer support team within 48 hours with photographic proof.

• We will assist you promptly to resolve the issue and either replace or refund the damaged item.
• In the case of a lost shipment, we will coordinate with our courier partner and initiate a replacement or refund.
• We strive to ensure that your shopping experience remains hassle-free, even in the event of delivery issues.
• For any concerns, our support team is always here to assist and ensure your satisfaction.

Special Delivery Considerations

Some products, particularly bulky items or fragile goods, may have unique shipping requirements.

• These items may be subject to special handling and additional delivery instructions, which will be clearly marked on the product page.
• Please review the product details carefully before making a purchase to ensure a smooth delivery.
• If special delivery requirements apply, we will make sure you’re informed ahead of time.
• For any questions regarding the delivery of such items, our customer support team is available to assist.
• We want to ensure that every item arrives safely and in excellent condition, regardless of its size or fragility.

Get in Touch with Us

If you have any questions or need assistance with shipping and delivery, don’t hesitate to contact us.

• Reach us at digiforgesoftwareprivatelimite@gmail.com, and our dedicated support team will get back to you as soon as possible.
• We’re always happy to help with any concerns you may have regarding your order.
• Your satisfaction is our priority, and we are here to resolve any issues you encounter.
• Thank you for choosing to shop with us—we look forward to delivering your next fashion purchase.